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Need More Help?

There are several ways for you to find more information about MathsFacts in a Flash or the task you want to perform

Contact Renaissance Learning

  • Chat: To chat with a member of our support team, select either the chat icon on the Home page or Live Chat Support in the upper-right corner of any other page in the software. By default, you can access chat from any Renaissance Place page. School network administrators can set a Renaissance Place Product Administration preference (Managing Live Chat Support) to make Live Support accessible from the Home page only or to turn it off entirely.
  • Email: In the UK, send questions to support@renlearn.co.uk

    • In Australia, send questions to worldsupport@renaissance.com

  • Phone:

    • In the UK, call +44(0)20 7184 4000

    In Australia, call 1800 467 870

  • Fax:

    • UK: Fax +44(0)20 7538 2625

  • Mailing Address:

    • UK:
    Renaissance Learning UK Ltd.
    32 Harbour Exchange Square
    London
    E14 9GE

    Australia:
    Renaissance Learning Australia
    PO Box 329
    Toowong DC QLD 4066

Help in the Software

Search the help

Use the search field at the top of this help page to look for certain words in the help. The search includes all help for all Renaissance Place products.

View the table of contents for a program's help

In the help Contents, select the Other Products tab, then choose a product on that tab to see the help Contents for that product.

Manuals and Other Documents

Use the Manuals page to download software manuals, technical manuals and other items for the Renaissance Place products on your site. If you only want to see documents related to MathsFacts in a Flash, see MathsFacts in a Flash Manuals and Tips.

Notes:

2Know! Classroom Response System Installation and Setup Guide: This document includes information about the 2Know! Toolbar. It is available on the Manuals page in Renaissance Place. A hard copy is included in the kit you received when you purchased your 2Know! Classroom Response System.

NEO 2 Quick Guide: This document includes information about NEO Manager. It is available on the Manuals page in Renaissance Place.

NEO User Manual: This document includes information about NEO Manager. It is available on your Documentation CD (provided in the kit you got when you purchased your NEO 2) or at www.renlearn.co.uk/neo-2/manuals-and-downloads/.

Resources

The MathsFacts in a Flash resources provide more information about using the program.

Knowledge Base

For technical support information, search the Renaissance Learning Knowledge Base on the web at: support.renaissance.com/techkb/

Renaissance Learning Website

UK: www.renlearn.co.uk

Australia: www.renaissance.com.au