Recovering Student Records

Who can do this with default capabilities?

School Network Administrators, School Network Staff, School Administrators

If students' records were permanently removed during the Editing Multiple Students procedure, you can still recover them during a 30-day grace period. Once this 30-day period has passed, the records can no longer be recovered. This procedure does not apply to students that have been deleted.

  1. On the Home page, click Users.
  2. Click Recover Student Records on the Personnel and Students page.
  3. On the Recover Student Records page, search for the student(s) whose records you want to restore. Enter any combination of first name, last name, ID and year in the fields at the top of the page. To find all students whose records have been permanently removed, leave the fields blank and the Year drop-down list at its default setting (All years). When you have your search criteria entered, click Search.
  4. In the search results, click Recover at the end of the row for a student to recover that student's records. Click Recover All Students to recover all the students' records found by the search.
  5. Note: After a student record has been permanently removed, the ID and/or user name from that record can be used for another student.

    • If, as a result of reuse, a recovered student has the same ID as another student, the recovered student will be given a new ID; both student records will become candidates for possible merging. Click Merge Candidates.
    • If the recovered student and another student both have the same user name as a result of reuse, the recovered student will be given a new user name, which you can change if you wish by editing the student's information.
  6. To search for more students, click Search and go back to step 3. When you have finished recovering student records, click Done.