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"Licence Is Expired" Message During Login

As you attempt to log in to myON, you may get a "licence is expired" message.  Possible causes for this message include:

  • A user is logging in to an incorrect account.
  • The school/group subscription for myON has expired.

What you should do next depends on your role:

  • Students: Contact your teacher.
  • Teachers: Contact the myON School Administrator or Group Administrator.
  • School Administrator or Group Administrator: Contact the myON Sales department at +44 (0)20 7184 4000.